Returns and refunds

30 days, and we try to make it painless.

If something is not right, email support@floridaprofessionalsllc.com within 30 days of delivery and tell us what happened. You do not need a reason beyond changing your mind.

How it works

• Items under $25: we refund you and you keep the item. Posting it back would cost more than the item is worth, so there is no point in either of us paying for that.
• Items over $25: we send you a return address. Once it is on its way back, we refund you.
• Damaged, faulty or not what was described: send a photo and we refund or replace immediately, whatever the price.

What we do not do

• No restocking fees.
• We do not require original packaging.
• We do not ask you to prove you did not like it.

Refund timing

Refunds go back to the card you paid with, usually within five to ten business days depending on your bank. Original shipping is refunded too if the item was faulty or wrongly described.